FAQ

How do I register for class?

LiveLoveSkate offers a safe and secure online registration through our parent portal which allows you to create a family account, enter student information, register for classes and review skill assessments.

I/My child has never taken roller skating classes before. What level should I sign them up for?

If you or your child have never taken skating lessons before, please register for either Future Stars 1 (Ages 3-5), Level 1 (Ages 6-12) or Adult (Ages 13+). If you have some skating experience and can easily perform all of the required skills, the instructor will work with you to find a more appropriate level when classes have begun.

What is the cost for skating classes and what is included with the class fee?

*Applies to Basic Skills, Future Stars and Adult Programs*
The cost is $160 for an 8 week session. The fee you pay for the 8 week session includes one class per week consisting of a 15 minute warm up and 45 minute class. Also included with this fee is the use of our rental skates and a medal/trophy upon completion of the session.

Do you offer discounts?

Yes, we offer a $25 discount for siblings and parents taking lessons in the same session.

What methods of payment do you accept?

We accept all major credit cards, check & cash for classes and open skating!

Is Open Skating included in my class fee?

No, open skating is NOT included in the class fees. Open skating is $5 per session or you may purchase an Open Skate Pass for $35 for the duration of the 8 week session.

How many students are in each class?

The student/teacher relationship of 12:1 will be maintained whenever possible, with the exception of the Future Stars 1 class which will have a ratio of 12:2. Extra instructors are used to assist with classes whenever necessary and when enrollment exceeds the student/teacher ratio. Classes with less than five skaters registered may be combined with other age groups and/or other levels.

Are roller skates provided?

Yes, traditional quad roller skaters are provided for use at the rink during your skating lessons. The skates must be returned at the end of each class. If you have not worn skates before, please arrive at least 20 minutes early to your first class to make sure you have enough time to be fitted for skates. It is required that all skaters have socks in order to use our skates!

What size skate should I/my child ask for?

Generally your skates should be one size smaller than your shoe size. For women, we recommend going down two sizes from your shoe size because the skates are mens sizes. The skates should fit snug and there should be no room for the foot to move inside of the skate. If you are unsure, please come early for your class and ask us for help. If you are struggling with inserting the foot, loosen the laces to allow the foot to slide in easier. Make sure to tighten all of the laces from toe to ankle before tying.

Do I need to buy roller skates for my skater?

You DO NOT need to buy skates. As a matter of fact, we do not recommend that you buy skates because many of the cheaper options are very poor quality and will hurt you/your child’s progress in the class.

What time should I arrive for my/my child’s class?

Please arrive 15 minutes before your scheduled class time in order to allow time to use the restroom, get a drink and put on the skates!

What should I/my child wear/bring?

It is required that all skaters have socks in order to use our skates! Socks are available for sale at the rental counter for $2 in case you do not have them. We recommend wearing comfortable athletic clothes to allow for the skater to move freely. No jeans, skirts or dresses please.

Is protective gear required?

All adults are required to wear wristguards. They are available for purchase at most sporting goods stores or you may purchase them with us at the skate rental counter for $20.
We encourage all parents to use their best judgement in deciding whether or not their child should wear protective gear/helmet. It is not required.

What is the make up policy?

Skaters are allowed to make up missed classes by attending the same level class on another day that it is offered. Please send an email to instructors@liveloveskate.com or speak with our staff at the rental counter to schedule your make up. All make ups MUST be completed within the current 8 week session. NO make ups or class credit will be given for classes missed after the session is completed.

Do I need to schedule a make up if LiveLoveSkate cancels a class?

No, there is no need to schedule a make up if we cancel the classes. In the event of a cancellation, the class will be made up for by adding a week to the end of the session.

How long does it take to pass each level?

Each level is built off the fundamentals learned in previous levels and each skater progresses at their own pace. It normally takes one to three sessions to pass a level. Coaches often determine that skaters should repeat certain levels for reinforcement before moving on to the next. Practice makes perfect!

We are going on an extended vacation (Longer than a month). What level should I register my child for when we return?

If you are going away for an extended period of time, an evaluation is required to re-assess the skater before registering for the next level. Please send an email to instructors@liveloveskate.com or speak with our staff at the rental counter to schedule your evaluation.

Do you offer free trials?

YES! We have free trials before the start of every session (approx. every 8/9 weeks). Check our website for updates on trial dates/times. We do not offer free trials during open skating or during classes!

Can we use inline skates during your classes?

Yes, you can use inline skates, but please be aware that there are some skills taught in classes that cannot be done on inline skates. For beginners especially, we recommend starting on traditional quad skates. The transition from quad to inline in the future is fairly easy and does not require any special instructions.