Do you offer free trials?

YES! Free trials can be scheduled during any open skating session. Please send an email to <a href=”mailto:info@liveloveskate.com”>info@liveloveskate.com</a> or speak with our staff at the rental counter to schedule your trial.

Do I need to schedule a make up if LiveLoveSkate cancels a class?

No, there is no need to schedule a make up if we cancel the classes. In the event of a cancellation, the class will be made up for, by adding a week to the end of the billing cycle.

Do you offer discounts?

Yes, we offer a 10% discount for siblings and parents enrolled in the membership simultaneously.

What methods of payment do you accept?

We accept Visa, MasterCard, Discover, Check and Cash for class registrations!
We accept all Major Credit Cards, Cash, Apple Pay and Google Pay for Open Skating!

How do I stop my enrollment?

Please send us an e-mail (info@liveloveskate.com) to inform us that you would like to stop your enrollment. You must notify us before the 4th week of the billing cycle enrollment that you do not wish to be included in the next one.

How do I login to my already-existing account?

When getting to the Login screen, simply scroll down and choose the forgot password option and type in the primary e-mail address that you have on file (the e-mail address that you receive our e-mails from) this will send a validation code to your e-mail inbox and you can use that to login through the app where all your existing information will be available to you, it’s that simple!

IF YOU HAVE MORE THAN ONE E-MAIL ON FILE, PLEASE BE AWARE THAT ONLY ONE E-MAIL ACCOUNT (PRIMARY) CAN LOGIN TO THE PARENT PORTAL.

What if I registered for classes in-person before but have never used the online Parent Portal?

Even if you registered for classes in-person, you already have an existing account with us, the only difference is that we created it for you. You will need to gain access to your account via password reset. Please DO NOT create a new account as all of your existing information including enrollments, payments, skill tracking etc will not be available to you on a new account.

How do I register for class membership?

LiveLoveSkate offers a safe and secure online registration through our Parent Portal or mobile app, which allows you to create a family account, enter student information, register for classes and review skill assessments.

To register through the iClassPro app, simply tap on “Bookings” > “Find a Class” > Select your Student then tap on “See Classes” > Pick your class > Tap on “Enroll Now!” > Confirm your Registration and tap on “Add to Cart” > If you are done picking classes tap on “Pay Now!” > Enter your Credit Card details and finish the payment. (Please note that the payment must successfully go through in order to be fully registered for a class)