Before signing up for a class membership, everyone must create an account with our facility, online. LiveLoveSkate offers a safe and secure online registration either through the browser-based Parent Portal or mobile app (iClassPro), which allows you to create a family account, enter student information and register for classes.
Even if you registered for classes in-person with us years ago, you already have an existing account with us, the only difference is that we created it for you. You will need to gain access to your account via password reset. Please DO NOT create a new account as all of your existing information including enrollments, payments, skill tracking etc will not be available to you on a new account.
When getting to the Login screen, simply scroll down and choose the forgot password option and type in the primary e-mail address that you have on file (the e-mail address that you receive our e-mails from) this will send a validation code to your e-mail inbox and you can use that to login through the app where all your existing information will be available to you, it’s that simple!
IF YOU HAVE MORE THAN ONE E-MAIL ON FILE, PLEASE BE AWARE THAT ONLY ONE E-MAIL ACCOUNT (PRIMARY) CAN LOGIN TO THE PARENT PORTAL.
Memberships are charged via auto-pay, on the 23rd of each month, until you inform Live Love Skate that you no longer wish to continue.
It is the member’s responsibility to alert Live Love Skate if they no longer wish to continue, before the auto-pay charges are run.
We do this to ensure that we can offer the spots of students who are planning on dropping their membership, to new students looking to enroll in classes that are currently full.
Sorry, we do not offer trials during class timings, nor do we offer a custom amount of classes, our classes are offered as a monthly package.
We do however offer trials during our Open Skating hours, please send us an email to schedule a trial with us.
Please send us an e-mail (firstname.lastname@example.org) to inform us that you would like to stop your enrollment, or let us know in person while attending class.
You must notify us no later than the 22nd day of each month that you do not wish to be included in the next month of classes.
Once the charge goes through, all sales are final and there are absolutely no refunds. In the event of an emergency, injury, or illness, please contact us and we can offer a credit on your account, for you to use in the future.
We understand that not all kids will enjoy roller skating, or will do well in an environment with so much going on around them, so for this reason we urge parents to request a trial during our Open Skate sessions to see how their child reacts, before deciding to sign them up, for lessons.
YES! Free trials can be scheduled during any open skating session. Please send an email to email@example.com or speak with our staff at the rental counter to schedule your trial.